We’ve all been there—sitting through an endless PowerPoint presentation, trying to keep our eyes open while someone drones on about company policies. Traditional workplace training isn’t all fun and games. But maybe it should be. Workplace training doesn’t have to …
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What makes great customer service? How do businesses go beyond ‘good enough’ to create an experience that keeps clients coming back? Even with the rise of self-service platforms and AI, new data confirms that customers still value real connections with …
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Did you know workplace injuries cost U.S. businesses over $167 billion annually? Let’s be honest, workers’ compensation insurance isn’t the flashiest subject, but as a business owner, having a clear understanding and robust policy is essential—not just to meet legal …
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Gen Z – and the attributes associated with this generation – have been making headlines and causing head-scratches since they first entered the workforce. Thoughtful research and solid data have helped hiring managers sort out fact from fiction, and have …
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